Location
Lagos
Responsibilities
- To ensure Periodic review is carried out on Customers who are due for review.
- To ensure review of all alerts on Detica DRR.
- To follow up with appropriate RM’s on their DRR status and review.
- To provide appropriate reports and escalation to key stakeholders.
- To ensure review is performed on alerts on Detica DRR.
- To ensure status of pending alerts is communicated to stakeholders.
- To ensure letters are sent to customers with overdue alerts.
- To ensure hard and soft holds are placed on overdue accounts.
- To ensure that periodic review is carried out on customers who are due for review.
- To ensure status of pending review is communicated to stakeholders.
- To ensure completed accounts are sent to the hub to amend review date.
- To ensure letters are sent to customers who are overdue for review.
- To ensure hard and soft holds are placed on overdue accounts.
Qualifications and Skills
- University Degree and 1 year experience in relevant field.
- A knowledge of banking practices with relevant working experience CDD will be an added skill.
- Must be customer-oriented, as a primary responsibility is to ensure that the unit provides a high standard of customer service.
- Good inter-personal skills.
- Ability to manage the operation of computer systems.
- Microsoft skills – Spreadsheets and word processing.
- Good organization skills.
How to Apply
Please click here to apply.
NOTE: In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Deadline
20 November, 2013
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