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Publishing random jobs for Nigerians.
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Customer Service Officer – Executive Trainee/Assistant Banking Officer
Job location:
AWKA ZONE
AWKA ZONE
Job Objective: This position will provide exceptional customer service and is strongly focused on providing information and advice on the bank’s products and services.
Responsibilities:
- Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
- Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards.
- Problem resolution, completing audits; identifying customer service trends.
- Determining system improvements; implementing change.
- Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys.
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