Operations Support Assistant - 12217br
We are a £1.1 billion management, engineering and development consultancy with 15,000 staff and a global reach spanning six continents. Our network of 170 principal offices in 140 countries gives us local market insight backed by world class expertise to deliver excellence for every client.
The Cambridge Education managed Education Sector Support Programme in Nigeria (ESSPIN) is a six year UK government funded programme designed to provide strategic technical assistance to support education reform.
The operations support assistant will provide administrative, logistics, travel and visa service support to the programme under the direction of the operations manager.
You will be responsible for:
- Providing all necessary support for managing consultants visits including travel arrangements, accommodation, subsistence and arranging meet and greet services
- Making logistical arrangements for Abuja staff including booking tickets and transport arrangements for trips
- Managing the visa application process
- Identifying suitable venues for workshops and training
- Providing support in the management of the guest house including purchasing food and supplies
- Processing bills and requests for payments and refunds, keeping financial records
- Providing administrative support to the technical team as well as senior management
- The maintenance of a contact database and electronic and paper files
Qualifications, competencies and skills
- Excellent organisational skills
- Proven communication skills
- Working knowledge of the Nigerian immigration service as well as previous experience in visa facilitation
- Good IT skills and confidence in all Microsoft packages
- Attention to detail and accuracy
- Able to work under pressure and solve problems whilst retaining the support of colleagues and technical specialists alike
- Pro-active approach to dealing with facilities related issues as well as logistical requirements of running a busy office
- Educated to degree level or equivalent
- Relevant professional qualification in administration/office skills/ICT
- Previous experience in providing administrative or office support to a programme team or multi-national team
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